Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. The refund will be issued to the Payment Method on file. The truth is that paying for insurance to guard against this is a waste of money. (The reference number will be emailed to you immediately following submission of the online form). Refund Application Thank you for visiting Ticketplan - our role is to administer the refund applications for certain, specified circumstances on behalf of our ticketing partners in line with the protection terms and conditions, which you agreed to at the point of purchase. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Shipping information, if any, is provided at checkout. Besk vr hjlpsida fr mer hjlp och support. Please note that further documentation may be required following our review. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. Ticket Insurance - AXS Help Center Exceeding these limits may result in cancellation of orders without notice. Yes - If customer is prevented from attending because of a government mandate, this is covered. Please visit our help page or contact customer support for assistance. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. I can't go to a concert anymore, any tips to ensure i get my money back? This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Please note: The account holder is liable for bank charges levied by the receiving bank. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. Venue/Event Specific Terms and Conditions. Fan Update from AXS Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. T&Cs may apply.'. Did the same happen to you? File a Claim | Allianz Global Assistance - Allianz travel insurance We act on your behalf, as seller, when listing or reselling tickets. Please visit our help page or contact customer support for assistance. All photography, filming and other recordings of the event are PROHIBITED. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. Latecomers may be seated at the discretion of Client or venue. 1999-2023 PayPal, Inc. All rights reserved. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. AXS refusing to refund ticket cancelation insurance - PayPal Community They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. This content may be old or outdated. If you are purchasing a resale ticket (i.e. If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. They lure you into buying the insurance but little did I know that a refund will be issued . We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Klicka hr fr att kontakta oss. What is delivery delay/ticket printing suppression? If buyers Payment Method provider does not remit payment, the transaction will be canceled. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. Violation thereof is grounds for revocation, seizure or cancellation without refund. It's all a fan needs, all in one app. No forms, no IDs, no complications. If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Request ID: 7a29b98f6d472a62. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). Footer.languageSelector.ja-jp.region The site owner may have set restrictions that prevent you from accessing the site. Besk vr hjlpsida fr mer hjlp och support. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. TicketPlan | Ticket Refund Protection Refunds for Primary Ticket purchases are not available for suspended, postponed or rescheduled events, unless offered by the Client, or ifrequired by law (however, refunds are not typically available for Resale Ticket purchases if events are suspended, postponed or rescheduled, even if offered to the original purchaser). Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. If you have not received your tickets 3 days before your . We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. By clicking a link you are consenting to this. Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. Let's swap Manns | GamehendgeSkier | CashorTrade.org Face Value Tickets Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. Such fees and charges may vary. 5 minutes isn't long enough! We act on behalf of a seller (our Client) when selling Primary tickets. Please note that we are currently unable to process postal documents. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. Ticket T's and C's | The O2 AXS (@axs) / Twitter a doctor's note for the illness causing your symptoms. The partial refund was completed early August 2020. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service. Apply for a refund. I bought tickets for an event, but it has been - Ticketmaster Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. This tracks your activity using third party cookies. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. On one occasion I got as far as selecting the insurance. If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. I don't know why LiveNation pushes them, but it . If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. Create an account to follow your favorite communities and start taking part in conversations. I don't see why I should have to do the legwork on this one. Holder acknowledges they have no privacy expectation in connection with attendance at the Event. AXS Tickets Reviews 2023 | JustUseApp Reviews Articles in this section - AXS Help Center AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? What is ticket insurance? If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. There are no suggested results at this time. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. All ticket prices for events that occur in the United States are stated in U.S. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. Terms and conditions of sites linked to by or from the Service may vary by site. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. The form needs to be signed and stamped by your GP and this may be chargeable to you. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. During the event, strobe or theatrical lighting may be used. Why you might ask? Are AXS Premium tickets sold for every event? You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. She also helped out with another refund I needed and was so quick. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value.

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