Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. All Rights Reserved. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. How to set up centurylink modem c4000lg mg yz. Click 'Apply' to save changes. You can continue to the next stepto compete setup. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Please try another jack orchat with usfor further help. See the detailed instructions and diagrams below. This means the network is not being detected by your modem. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Below are some of the most common questions and issues that customers ask as they install a modem. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? Option 2 is probably the simplest and is a good choice. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. All Rights Reserved. And am looking for information on what the Ethernet lights mean on the back. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. Please try another jack orchat with usfor further help. . So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. Here are some things to try: If the problem continues, contacttechnical supportfor help. In-home speeds may differ based on router setup, devices and other factors. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! First, your modem will arrive in the mail on or before the date your service is scheduled to start. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Fast and strong wifi signal. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. STARTED! Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) So I hooked up my old modem, and thank goodness my old modem works just fine. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. It also comes with vectoring, which provides for increased performance and range. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) If NO, proceed to the next step, "Check for connectivity.". We've created a series of self-help and install videos to empower you to quickly get connected. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. First, your modem will arrive in the mail on or before the date your service is scheduled to start. X. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Buy The Adtran C424G Modem. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Choose your type of modem below to read the instructions before completing installation. If the light is amber/orange, this means the setup process is not yet complete. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Try the tower modem setup page instead. Residential | Small Business| Enterprise| 2023 CenturyLink. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. Setting up new service? C4000 Modem Setup | CenturyLink At this point, you are ready to activate your service! Visit ourtower modem setup page instead. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. Amazon.com: CENTURYLINK Greenwave C4000XG : Electronics If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. For more information, please see our If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Previous image. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Your modem'swireless settingscontrol the WiFi network in your home. Single LED status light. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Use the, This means a connection failure has occurred. 3. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Try this: This can depend on a number of factors. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. Enter the user name and password provided by your ISP. Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. What is the second port on the back . We've created a series of self-help and install videos to empower you to quickly get connected. wishful thinking hu. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Theutilities menugives you access to several additional tools to manage and test your modem. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. Have a home security system? While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Try plugging the green cord into a different jack. Plug the phone cord into a filter and then into the wall jack. Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). Try disconnecting the power, waiting a few minutes, and repeating setup. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Highlighted Features. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Axon C4000 modem user guide | Brightspeed Search for an email containing information about your order confirmation and a link to follow its status. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. The particular jack you are using isn't hooked up or is faulty. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. 2023 Q Fiber, LLC. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. The DSL cord from the modem to the jack shouldnothave a filter. Click Apply to finish the configuration. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Press question mark to learn the rest of the keyboard shortcuts. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Welcome to the HP Support Community. Buy The Greenwave C4000LG Modem. C4000LG CenturyLink. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. CenturyLink Approved Modems - ApprovedModemList.com CenturyLink Greenwave C4000LG DSL Modem Router | eBay Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. |Privacy preference center Overall Performance: 85%. Modem Speed: 85%. Just follow the QuickConnect instructions when you get to step 4. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Plug other end of phone cable into the your home phone line. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Unplug everything, wait a few minutes, and plug in again. Next image. The particular jack you are using isn't hooked up or is faulty. Download the Brightspeed Internet app to manage your account. You can test this by plugging in another electrical device, and/or try another outlet. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. The C4000LG has the same specifications as theZyxel C4000LZ. Jun 10, 2022. No Ethernet port? Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. Modem and router support | Brightspeed 5. Unboxing2. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. The CenturyLink network hasn't yet been connected at your address. CenturyLink Modem Configuration Download the CenturyLink app to manage your account and network. Try plugging the DSL cord into a different jack. Share | Add to Watchlist. D IFV`/2l&# Ii! X. TheC4000XGdoes not have a DSL port or light. The DSL cord from the modem to the jack shouldnothave a filter. 448 0 obj <>stream People who viewed this item also viewed. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Instead, you can easily access these same network controls through My CenturyLink or the app. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Single LED status light. CAUTION! 5 out of 5 stars. All Rights Reserved. You can test this by plugging in another electrical device, and/or try another outlet. What the modem lights should look like, along with timing6. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. In middle of Oct., my internet quit working. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. But, it also offers two DSL ports. For an optimal experience, we recommendupdating your browser. Setting up new service? Now it's time to get your modem hooked up. How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. Donotinstall a filter between the modem and the wall jack. CenturyLink suddenly put router in "Walled Garden" Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Click Apply to finish the configuration. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! These preset credentials cannot be retrieved, and your modem could become unusable without them. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Before finishing the installation procedure, there are a few things you should be aware of. Try rebooting the modem. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Have you purchased a new Axon (Greenwave). This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Click the quick setup icon to configure the device's Internet access 4. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. So my question is, can I can send this new modem back and get my money back? Click on the options below for details and step-by-step instructions. Use the new modem. Continue to the Internet connection Setup. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Works great, easy setup. C4000xg Bridge ModeThe Router / AP Mode page displays. Open a web Theutilities menugives you access to several additional tools to manage and test your modem. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Select the AP Mode radio button. 2 offers from $138.97. |Privacy preference center Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer . Features of the C4000 (All versions) Secure WiFi compatible. To change your network name, go to the modem's wireless settings. 8.8. Personalize the Wi-Fi2. Residential | Small Business| Enterprise| 2023 CenturyLink. It should turnsolidBLUEonceit has connected. Related Items. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. 2023 Brightspeed. The C4000BG has the same specifications as theZyxel C4000BZ. Page 8 3. Internet Strength: 90%. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. The main screen will appear. If NO, proceed to the next step, "Check for connectivity.".

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