Ragdale Hall has won a steady stream of awards over the last ten years, many of which have been voted for by previous guests and readers of leading publications. Ragdale did not reply to any of my emails and phone calls about this serious blunder. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. below average. Location. Service was not even 3 star, water spilled over table. When seated, we ordered Prosecco to the table, it was a birthday celebration. The food is amazing, the rooms are lovely and the infinity pool is dreamy. Glad to get back to my warm car on the way home I will not be returning anytime soon. I have passed a copy of your post to Dr Heli! Which popular attractions are close to Ragdale Hall Spa? Hotels near Brewklopedia, Leicester on Tripadvisor: Find 20,162 traveller reviews, 9,584 candid photos, and prices for 478 hotels near Brewklopedia in Leicester, England. We ended up calling someone over. Enquiries: 01664 434831; Reservations: 01664 433000; Mon-Fri 9am-5:30pm Sat 9am-5pm Sun 10am-4pm; Treatments: 01664 433043; Search. We dont always get everything perfect but we work exceptionally hard to give every single guest that arrives at the Hall a memorable experience.Thanks again for posting. We went up to the roof top pool which was so nice as we got in. Value. However other aspects of my day badly let down the experience. I dont feel its really appropriate during any kind of spa experience, least of all one charging top price. Keeping the mood relaxed has always been a Ragdale speciality, please dont lose it! Sadly, I wish we hadnt bothered. Claim your listing for free to respond to reviews, update your profile and much more. They had obviously been turned down due to the current situation, however they have also increased their prices quite a lot. I am sorry you didnt enjoy the services we provide. Cancer care trained. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Price is 555 per person for a two-night stay Sunday to Thursday OR 651 per person for a two-night stay from Friday or Saturday (extra 10% discount not applicable to third-night option; additional night at 225 per person). Leicestershire Review tags are currently only available for English language reviews. An oil diffuser which had been placed in the room did not mask the smell. It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. There are similar hotels available. Leicestershire Relaxing days should be followed by long, peaceful nights. On arrival we were met by a lovely man given coffee, and a guided tour by a therapist, the place looks lovely. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Calls from landlines are charged at the standard national rate; calls . I went to Ragdale Hall with my sister for spa and an overnight stay, a birthday treat from ourselves to ourselves. Very disappointed as have used the spa several times before. I want to categorically state that the Hall has not turned down the temperatures of our pools. After a fabulous (overpriced) afternoon/evening visit, I was given normal bread when I am Coeliac, and cannot even share butter in case of cross contamination. This was actually a benefit for me, as I like cold water and it meant there was less people in. What are some of the property amenities at Ragdale Hall Spa? K1306KSrobertl. For specific enquiries, we recommend calling ahead to confirm. Guests are using their mobile phones to take pictures and videos, and are very openly having calls. Inclusive treatment was lovely - back massage and mini facial. Monday to Friday +2. Highly recommended. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. This was acceptable to me.I wrote to him on 1 October thanking him & saying that as I had quite a long way to travel would it be possible to combine his goodwill gesture with a further couple of nights stay which of course I would pay for. We had breakfast in the room, hoping it would turn the stay around. It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. They are delightful and friendly. Then went and had a swim in the lovely pool & went in all the Thermal spa, which is all perfect. View all. Danced & stretched to great 80s music, with a nice young instructor. Glass bottles like everywhere else would of been nicer.Temperature of pools was find although very cold around the pool and not comfortable to sit around.Classes and Gym were great and also treatments.The whole place is freezing cold so bring layers for under your robe.Food - Dinner isnt good food luke warm and very salty. I dont want to hear staff banter or any grumbles around the various. The hotel's grounds run straight into farmland, and the reception staff can advise you on the best walking trails to follow. The staff were friendly and helpful.You could eat breakfast in your room but we preferred to go down to breakfast. They have lots of time time to email when recruiting visitors () but not when they have made a mistake. The communal areas have remained at the same temperatures as in previous years. Offer based on sharing a Luxury Twin/Double/Triple Room for two nights. I also said that I would like some treatments & wondered what would be available. Big call out to Jordyn - waitress in training on her 3rd night - she was great. Choose between two fantastic offers at our favourite spa hotel in Leicestershire. Close. Tripadvisor performs checks on reviews. Chris, Duty Manager, explained that no other accommodation was available. 39 hours per week worked on a four-week rolling rota including some weekends. The new pools upstairs are excellent & relaxing areas are serene. Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. I have been coming to Ragdale most years since 2006; approximately 19 visits.On entering my room ( Room 7 ) I was met with a very strong chemically" smell which was most unpleasant. Ragdale Village If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Purchased an evening experience as a gift. This includes personalising content and advertising. Guests are using their mobile phones to take pictures and videos, and are very openly having calls. This shouldve been a sign of the poor service and standards that would follow at the spa. Visited Ragdale for the first time with my best friend. Search Ms excel jobs in Grantham, England with company ratings & salaries. They went to the lighthouse spa with a voucher we got them and they thought that was brilliant. As a result I was unable to stay and therefore had to return home which was very upsetting as I had been looking forward to the break at Ragdale.I will be interested in your comments. 1 night in a simple single, great shower but single bed.. Then moved into preferred luxury single . We felt totally cheated for what we paid, and its criminal that Ragdale are charging so much for the outdated facilities, poor accomodation and revolting food. The pool area air temperature was a lot cooler than I had ever known it. Basically didnt want to know. I have now had to give my Children an extra 800 just so they can pay for the rooms and get one treatment. Nearby attractions include The Green Place (4.6 miles), Lakeside Clay Shoot & Fishing Lakes (2.6 miles), and The Royal Oak, Cossington (5.0 miles). Large groups will have the campus to themselves, while smaller groups may share common facilities like kitchens and the communal dinner. The pool area air temperature was a lot cooler than I had ever known it. Ask nicolabZ2098OU about Ragdale Hall Spa. Same person lead the classes - think her name was Kelsey. It was on par with Butlins! We were so excited, thinking that for almost 500 a night we would be met with brilliant facilities and a fantastic stay. My day overall was relaxing in lovely surroundings still, and my treatments were fabulous. My friend went back to reception to retrieve our bags left whilst on tour, she could see them behind a desk, but neither staff member looked at her, one on phone & 1 chatting to a customer, we waited & then just whispered could we have our bags, and was given a scowl & a comment Im talking..so we just went behind the desk & grabbed the bags! Couldnt find a cup or a glass to use the water fountain, waited 10 mins & then my friend reappeared, as she had been taken to a cafe in the other direction after her massage & we had to find each other.. again she was not offered a drink. We have the most extensive spa facilities anywhere in the UK including six pools, all available at no extra cost. I had acupuncture for the first time and found Dr Heli to be a wonderfully relaxing person who put my mind at rest and explained what she was doing and how it would help! Inclusive treatment was lovely - back massage and mini facial. Basket; Our Contact Details. Seconds, minutes, hours, days, gone before we can even count them. The bread was vile, so was the coffee. No one was cleaning at all. Ragdale Staff. 21 jobs. The food in the. What are some restaurants close to Ragdale Hall Spa? The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault. The pool area air temperature was a lot cooler than I had ever known it. Danced & stretched to great 80s music, with a nice young instructor. as standards have generally slipped but Ragdale continues to charge top prices. Sauna and steam rooms were lovely. I would like to state that the senior leadership team and the board of Ragdale very carefully consider the impact of all changes on our loyal, longstanding guest prior to implementing.With reference to water temperatures, I can state the Hall has not reduced the operating temperatures of pools or heat rooms. Cleanliness. Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. Service. Would highly recommend the sinus soothing facial! Its took nearly 2 hours and was. However when it came to looking at booking the mini break we were horrified to see how much Ragdale had hiked their prices up per night and now only offered 1 treatment with the package instead of 3 Treatments as it had been for the 20yrs Id been going.

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