I no longer need to use Clipper. The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. endstream endobj 224 0 obj <>stream endstream endobj 219 0 obj <>/Subtype/Form/Type/XObject>>stream Tickets purchased with a credit card (there will be a small c on these near the magnetic stripe) will be credited back to the credit card which was used to purchase the ticket. /Tx BMC Transit pass . endstream endobj 217 0 obj <>/Subtype/Form/Type/XObject>>stream Q: This happened to my wife when she was with her 90-year old mother, attempting to get on BART in Berkeley with Clipper cards, each of which should have had $20 on it. Your session is about to expire due to inactivity. BART Customer Serviceis available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). Clipper is committed to protecting your privacy. Clipper cards will hold a maximum of $300. /Tx BMC If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. You can also log in to your regular Clipper account to see your balance and download a transaction history. /Tx BMC The old website used to show added values, ready to be activated, but no longer does. If your card is registered, contact us so we can block your card from further use. /Tx BMC IMPORTANT: Clipper cards will hold funds for . https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. 0 0 10.146 10.364 re H237402VH2P0P04341Qf& Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. H237402VH2P0P04341Qf& 0.749023 g Please note that, Caltrain has a proof-of-payment system for fare enforcement. endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream Minimum monthly payments are required. Your Clipper card will not be returned to you. But alas, no longer on bART as they now wont let you exit like they used to. Proper identification is not needed when purchasing a youth or senior/disabled ticket, but proper identification may need to be presented at the fare gate. 0 endstream endobj 188 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC Does this mean my card is worthless and I might as well toss it? Q: I have a similar issue where several hundred dollars in my Clipper account no longer shows online. Some commuters have found that the Clipper card only works when the card is not next to their Stanford ID card or badge, and/or is removed from any plastic ID holder. However I only plan to ride the BART a couple times during my stay, so if possible I want to avoid this fee or get a refund on the fee after I finish using the card. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in. endstream endobj 204 0 obj <>/Subtype/Form/Type/XObject>>stream To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. If the card reader beeps three times instead of one, your pass has been misread by the reader and you should try to tag again. The Student Navigation Center is here to help you understand all the ways you can enjoy the convenience of your card. Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. Choose to stay logged in or to log out. Latest Clipper News Never miss Clipper news! endstream endobj 185 0 obj <>/Subtype/Form/Type/XObject>>stream You must tag your card again when you get off the train. What can I do with an online Clipper account? For three bucks, just consider it a cheap souvenir. EMC You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. H*2T0T3415Rf& How can I manage the account on their behalf? A reader in a prior column thought $300 had disappeared from an account. What can I do with an online Clipper account? Here's what you need to know. Clipper says it does not take funds away, even if. /Tx BMC You pay more for a "San Fran" shot glass that was probably manufactured on the other side of the globe. Registration is easy, and its free. E\\y\F@B.THH!*o* " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. H*2T0T3415Rf& /Tx BMC H*2T0T341f& Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. E\\y\F@B.THH!*o* Roadshow. The Go and Smart Passesare non-transferable. Ticket Refunds. Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. If you have any monthly passes or multi-ride tickets on your current Clipper card that you are purchasing through our pre-tax payroll deduction program, they will need to be canceled on the existing card before they can be transferred to your new Smart Pass Clipper card. EMC He started his journalism career as a sports editor in Iowa in 1975. As others have said, you can get it on the Clipper phone app for free. You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. /Tx BMC BART will refundpaper ticketswith a remaining value greater than $1.00. I did also find a loophole about the $3 fee: "Clipper will waive this fee if the buyer signs up for Autoload at the time of purchase online at www.clippercard.com. " Key Clipper information translated to Chinese. The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. Skip the side navigation menu and go to the main content. o Visa . 0 0 10.146 10.364 re If you forget to tag off, pay attention to the Clipper reader's beeping noise when you tag on for your next ride. /Tx BMC endstream endobj 180 0 obj <>/Subtype/Form/Type/XObject>>stream 0 endstream endobj 194 0 obj <>/Subtype/Form/Type/XObject>>stream Learn more about Clipper on your phone. endstream endobj 175 0 obj <>/Subtype/Form/Type/XObject>>stream Visit our VTA Smart Pass page for more information. Yes, you can manage your account using the Clipper app and in your mobile wallet. endstream endobj 183 0 obj <>/Subtype/Form/Type/XObject>>stream Get Morning Report and other email newsletters. 0 0 10.1455 10.364 re Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. Key Clipper information translated to Spanish. Stanford University. For more information, call the BART Treasury at (510) 464-6841. What do you recommend for getting this resolved? Clipper's on your phone! 0.749023 g But the other way is get you $$ back is to understand why they charged $3 in the first place. EMC We contacted Clipper and were instructed to write letters to get the refund on two cards. H*2T0T341f& Pay With E\\y\F@B.THH!*o* Then take a long joy ride on Caltrains. For faster replacement, you also can pick up your replacement card at an in-person service location. EMC /Tx BMC Phone. Your session is about to expire due to inactivity. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Go Pass users should be aware that Caltrain requires you to tag on before and tag off after each ride in order to have a valid fare. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". Eventually, we got the refund. Your session is about to expire due to inactivity. If you don't want to deal with that, just pay the $3 to get the card. EMC EMC Copyright 2023 Golden Gate Bridge, Highway and Transportation District. If not, you can check your balance and add value to the card at a ticket machine before starting the journey. For more information, including fines, please see Caltrain's fare evasion policy. Riders have 2 options for getting a refund: Many of the cards have about $50 on them, but a couple have about $200. If youre not paying with Clipper, please see an attendant for information about ticket purchase. Please contact Clipper Customer Service at 877.878.8883 to request a refundwithout cancelling your card. Left and right arrows move across top level links and expand / close menus in sub levels. Min of $5. https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq. Transit pass refunds are subject to transit agency approval. Once you register your card, you can report your Clipper card as lost or stolen to the Clipper Customer Service Center (877.878.8883 or TDD/TTY 711 or 800.735.2929), and they can block your card from further use and restore the balance on your new card. All rights reserved. EMC I'd calculate your estimated usage and only put that amount on the card. If the value of the order causes the value of the card to exceed $300, the order may not load and you may lose the subsidy, if applicable. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. 0.749023 g Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. Stanford Transportation will automatically renew your Go Pass every four months and you do not need to take any action. 0 { endstream endobj 193 0 obj <>/Subtype/Form/Type/XObject>>stream If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Then when you exit, Caltrains will tell you that you have a negative balance. Ferry tickets and adult Clipper cards may be purchasedfrom terminal ticket machines in Larkspur, Sausalito, and San Francisco. There is a $5 fee for this service. For information about fare credits when transferring between Golden Gate Ferry and Muni or the SMART Train, visit our Transferring & Connecting page. Include the card number in your description. /Tx BMC Use the app to manage your cards. 0 endstream endobj 203 0 obj <>/Subtype/Form/Type/XObject>>stream For details about how to apply for a refund, download theClipper Cancellation Form. Learn More Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. Clipper says it does not take funds away, even if the card goes unused for years. Then you wouldn't have to bother about a refund. There is a $5 fee for this service. To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. All rights reserved. The app also needs to be loaded with cash value (it doesn't simply charge as you go, like you can with the Underground in London) - so calculate how much you're going to use. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. $15.29. 0 S, endstream endobj 207 0 obj <>/Subtype/Form/Type/XObject>>stream In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. Clipper Refunds: Only registered Clipper cards, are available for refunds. E\\y\F@B.DHR!"g/ Authorize payment below. f Eligible Stanford affiliates should complete the Go Pass request form to request a Go Pass. 0.749023 g Refunds are only available to registered cardholders and are limited to cash value and unused passes and ridebooks. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? $16.99 10% off. If you forget to tag on and/or off, you will be subject to citation. OK to stay in Oakland for visit to San Francisco? All rights reserved. Refunds are subject to the fees in Section 10. I think you can add value as needed to exit a station, if your balance is insufficient for the journey. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. Phone. Clipper is committed to protecting your privacy. Clipper is the recommended fare payment method and offers ferry customers a discounted fare. 0.749023 g Otherwise, you will be logged out automatically. The Go Pass is also available to graduate students until December 31,2022*. 0 0 10.1455 10.364 re If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). 0.749023 g 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. I dont think you can get back the basic Suica fee either. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116689862', '');}, 'log_autolink_impression');San Francisco Bay Area. EMC It is recommended that items of value be insured when selecting this option. Its also required if you want to set up automatic reloading. You wrote about Clipper freezing accounts. Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. Cash value is NOT required and should NOT be deducted when you use an active Go Pass. EMC If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. I have a whole collection of stored value transit cards from many places! While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. f f Refunds are processed on a case-by-case basis, and all card cancellations require a $5 processing fee. Options to Oakland Airport from Union Square. Q&A: Highway 101 express lanes opened Friday. Prior to that he was an assistant sports editor at the paper from 1984-1987. What should I do if my card is lost or stolen? Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com. But MUNI allows a $.50 negative balance I think and some places allow negative balance to avoid people getting stuck on a bus forever??? If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. Clipper said they didnt have money in their accounts. In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. endstream endobj 185 0 obj <. endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 174 0 obj <>/Subtype/Form/Type/XObject>>stream However, each Go Pass user will only get two replacements per calendar year. Credit Card Type (check one): o MasterCard . !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. I havent needed to use it in that time. Apparently Bay Area folks found a loophole where BART allowed you to enter a station with the min amt on your Clipper (say $3). 0 { endstream endobj 202 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 220 0 obj <>/Subtype/Form/Type/XObject>>stream HD 0UR K(EP%xg:#6(=VU-zTqwn?p EMC endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream All Access Digital offer for just 99 cents! The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. endstream endobj 192 0 obj <>/Subtype/Form/Type/XObject>>stream Hope this doesn't break the bank for you. . Fares are for one-way travel. No service to Chase Center atthis time,stay tuned for updates. Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. 7) d"W0%Q T Warriors Ferry / Chase Center Service My spouse, relative, or close friend needs help managing their registered Clipper card. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. Someone else may be able to use it. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. EMC Only registered Clipper cards are eligible for refunds. h[s8WPS7p7*?gbg98-FmndI+Iv,cR{|30&M\&ND52 D3,2aE1 v^Z8P endstream endobj 222 0 obj <>/Subtype/Form/Type/XObject>>stream The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. EMC More riders tell of disappearing Clipper card, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, More riders tell of disappearing Clipper card balances: Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. Caltrain requires all Go Pass users to tag on before and tag off after each ride in order to have a valid fare. QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. Key Clipper information translated to Chinese. Clipper charges a $5 administrative fee for processing a refund request; if your card does not have at least $5 in value on it, we cannot process your refund request. For defective cards, no fees will be charged. Email clipper@bayareametro.gov. Former Tiny Ticket non-profit organizations can still submit these tickets for refund directly to BART Treasury. If you ever lose your card, well replace it and restore your value for a $3 fee. o Discover . o American Express Opens in new window. endstream endobj 215 0 obj <>/Subtype/Form/Type/XObject>>stream Treasury will mail you a check. Directions to Zide needed from Union Square. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. After that, you need to tag on and off for each ride. If unsuccessful, your Clipper card may be defective or damaged. J b;4L)-cJ02iIufF2(pQ 3NY!JOl 2Ns0 \zTs!hq=u@#|?2(%i"h 36Vp{Ax,e]e@UiPH.P+PDSUB@P# (. 0 { endstream endobj 199 0 obj <>/Subtype/Form/Type/XObject>>stream 0 0 10.1455 10.364 re A: Many others are praying, as well. endstream endobj 178 0 obj <>/Subtype/Form/Type/XObject>>stream For faster replacement, you also can pick up your replacement card at an in-person service location. Tickets submitted for refund must have been purchased by cash or debit card. 0 { endstream endobj 190 0 obj <>/Subtype/Form/Type/XObject>>stream With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. Clipper is a regional transit card that can be used on all transit in the Bay Area. No they don't keep cash at the stations. And Orca card. Learn more about Clipper on your phone. endstream endobj 223 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 187 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. endstream endobj 184 0 obj <>/Subtype/Form/Type/XObject>>stream Add only that total amount to your card. Graduate students are not eligible for a free Go Pass after this date. endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream At your request, we can mail you a new card with your balance restored, typically within 2 business days. However, employees can save on out-of-pocket costs for transit fares through our pre-tax payroll deduction program. endstream endobj 209 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC f BART will refund tickets with a remaining value greater than $1.00. Registering your card protects your card balance and allows you to set up an online account. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. https://docs.clippercard.com/brochures/en/clipper_cancellationform_120213.pdf. If you forget to tag on and/or off, you will be subject to citation. This is the version of our website addressed to speakers of English in the United States. H*2T0T3415Rf& Each Smart Pass user only gets one replacement per calendar year. If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. Refunds are subject to the fees in Section 10. Choose to stay logged in or to log out. bFrADhDwzeCJt>HJG()qCFY9Vq{$s? And my Oyster card. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). EMC Tab will move on to the next part of the site rather than go through menu items. Discount Cards For youth, seniors, people with disabilities and low-income adults. One beep means you have tagged on, and two beeps mean you have tagged off. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. Key Clipper information translated to Spanish. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. So we just kept our Suica as well as our Icocaused in the Kansai. 0 S, endstream endobj 210 0 obj <>/Subtype/Form/Type/XObject>>stream HD 0UR K(EP%xg:#6(=VU-zTqwn?p 0 endstream endobj 191 0 obj <>/Subtype/Form/Type/XObject>>stream Describe the situation, including your account information. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. In addition, those affiliated with Stanford will immediately forfeit the privilege of receiving future passes and prizes through Stanford Transportation. Like the original poster, I grew weary of being on hold forever and a day when I tried contacting Clipper to ask questions about my account. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Refunds are subject to the fees in Section 10. What should I do if my card is lost or stolen? Please contact Clipper Customer Service at 877.878.8883 to request a . Learn More about the future of clipper (external link). EMC EMC If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. /Tx BMC If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. Q: Your column about problems with Clipper cards alarmed me, so I checked the three accounts I have to see if values that existed when the pandemic began almost two years ago are still there. Otherwise, you will be logged out automatically. It's just $3. You can add value, see what's on your card, and see recent transactions. Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. 0 0 10.1455 10.364 re San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, 2023 San Francisco Bay Area Rapid Transit District. Where to Use On 24 transit services and more. For more information, please refer to our pre-tax payroll deduction web page. Refunds are subject to the fees in Section 10. While BART has eliminated the saleofpaper tickets from our vending machine,fare gates will still accept paper tickets loaded with funds. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). hb``e``b Y8v $ _(f`ax!y[1igHee,t3mXP!u!Tf3l 3x.S(vOY73 Zl5r0; 4y 'gVlw?H65i\k|ZFKcE2.< affordable hotels and dining near Fox Theater, Holiday Inn Express & Suites Oakland-Airport An IHG Hotel, Homewood Suites by Hilton Oakland-Waterfront. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. What a scam! 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream The VTA Smart Passallows unlimited travel on VTA buses and light rail. If you are eligible for the VTA Smart Pass and have (or would like) a Smart Pass Clipper card, we encourage you to use the same Clipper card for both passes. You also would need to contact Stanford Transportation to request that your Go and/or Smart Pass be deactivated and new pass(es) loaded. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. EMC Answer 1 of 2: I'm planning to take the BART train from Oakland Int'l Airport station to 12th St Oakland City Center station. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. Subject . Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/. If a Clipper card is not used for six months, it can be deactivated. You have to fill out a form. Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. I no longer need to use Clipper. Otherwise, you will be logged out automatically. Getting dinner in Oakland this Fridaywill I get robbed? She couldnt find anyone to help her and purchased BART tickets to get her and her mother home to San Jose. However, If your card is damaged, you will be charged $5 to replace your card (includes balance restoration) or $5 to refund your Clipper card balance (without card replacement). The agent will have you fill out a form and you will provide the agent with your ticket(s) and the agent will send itto BART Treasury. Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. /Tx BMC You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. This option helps you avoid paying for postage and is the most secure option. They are. *Note: The pilot Go Pass program for graduate students will be ending on December 31,2022. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. E\i\\ If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. 0 0 10.1455 10.364 re To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage.

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