Fill in the following information: Domain name - FQDN of the domain, for example, acme.com. Is it possible to disable the certificate check in User-ID Agent 8.0.4? 02:16 PM. Once you configure Palo Alto Networks Captive Portal you can enforce session control, which protects exfiltration and infiltration of your organizations sensitive data in real time. Lists the security appliances available when either Syslog or Security Events is selected. Initially, we were trying to do user mapping by implementingUser Mapping Using the PAN-OS Integrated User-ID Agent. can it monitor, and where can I install the User-ID Credential service? 12:32 AM In this section, you'll create a test . In the menu, select SAML Identity Provider, and then select Import. Displayed when Palo Alto User Agent is selected in the SSO Agent field. To get the actual values, contact Palo Alto Networks Captive Portal Client support team. You can enable your users to be automatically signed-in to Palo Alto Networks Captive Portal (Single Sign-On) with their Azure AD accounts. Select a PC in the domain to install the user-agent software. 05-16-2016 Please sign in to continue", Azure SAML double windows to select account. In the bottom left corner of the Zone properties page, check the box to Enable user identification. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Panorama > Managed Collectors. An Azure Active Directory subscription. Description of the device entered by the Administrator. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: user-id-service is enabled, but no user-id-agent is configured forntlm-auth. Use the table below to enter the data for the Palo Alto Networks User-ID agent. The button appears next to the replies on topics youve started. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Where Can I Install the User-ID Agent? Reading domain name\enterprise admins membership. We didn't like this solution and backed it all out. From PAN-OS 8.1 we support half a million machine mappings as well. I have not tested versions that far apart but will this even work ? If you want to create a user manually, contact the Palo Alto Networks Captive Portal Client support team. I think this may be left over from when we were trying to implement the integrated user-id agent. Navigate to services and stop the service. Palo Alto Networks firewall must be Version 4.0 or higher. Where Can I Install the User-ID Credential Service? Although User-ID Agent can be run directly on the AD server, it is not recommended. If a user is logged in remotely, such as through Remote Desktop, and there is no Persistent Agent installed on the host, login and logout information are not provided to Palo Alto Networks. In this section, you test your Azure AD single sign-on configuration with following options. To upgrade the User-ID agent: Navigate to services and stop the service User-ID Agent. What Do You Want To Do? 06-05-2020 Palo Alto Networks Captive Portal supports. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. The domain controller (DC) must log successful login information. This user account must have access to read security logs and netbios probing of other machines. Before you begin, make sure you review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. In this tutorial, you learn how to integrate Palo Alto Networks Captive Portal with Azure Active Directory (Azure AD). To test, run the following command from the User-ID agent. A message is also sent when one user logs . - edited For more accurate IP to user mapping support, disable netbios probing. Domain admin has this by default. Where Can I Install the User-ID Credential Service? On the Select a single sign-on method page, select SAML. Both firewalls connected to the same User-ID agent server. What Features Does Prisma Access Support? See the new features introduced in User-ID agent 10.2 Review the Addressed Issues for your target release USB/Thunderbolt external Ethernet adapters, Host registration and user authentication, WinRM Device Profile Requirements and Setup, Add or modify the Palo Alto User-ID agent as a pingable, Replace a device using the same IP address, Set device mapping for unknown SNMP devices, Assigning access values and CLIconfigurations, Apply a port based configuration via model configuration, Apply a host based configuration via the model configuration, Apply a CLI configuration using a network access policy, Apply a CLI configuration using a scheduled task, Requirements for ACL based configurations, Registration Approval (Version 8.8.2 and above), Portal configuration - version 1 settings. Please open the release notes and click on theAssociated Software Versions, From there you can checkMinimum Supported Version with PAN-OS 7.0 ( For user-id and other soft. What Features Does GlobalProtect Support for IoT? Cortex XDR Supported Kernel Module Versions by Distribution, Cortex XDR and Traps Compatibility with Third-Party Security Products. The domain controller (DC) must log "successful login" information. This setting is under User Identification > Setup > Cache on the User ID agent: Confirm that all the domain controllers are in the list of servers to monitor. Just asking because the UID agent release notes say it'll only work with supported releases : The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. Before you begin, review the release notes to learn about the new features, known issues, and issues we've addressed in the release. Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? The authorization key that allows a user to send user mapping data to the firewall. This port must match the XML API port configured on the Palo Alto User Agent. The button appears next to the replies on topics youve started. Session control extends from Conditional Access. Palo Alto Networks User-ID agent must have a logged-on User. You can use Microsoft My Apps. Click Accept as Solution to acknowledge that the answer to your question has been provided. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: Make sure the local machine does not have any firewall that is blocking inbound connections to that port. This website uses cookies essential to its operation, for analytics, and for personalized content. Registration methods In Windows 2008 and later domains, there is a built-in group, Event Log Readers, that provides sufficient rights for the agent. Three PAN-OS are running with version 7.1.1, 7.0.5-h2 and - 78131. The User-ID agent version is 7.0.5-3. Appears in the view only when the device is a pingable. In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? Allows you to integrate directly with the firewall when FortiNACdoes not integrate with the Windows User-ID Agent. We didn't like this solution and backed it all out. Palo Alto Networks Next-Generation Firewalls, WildFire Appliance Analysis Environment Support, PacketMMAP and DPDK Drivers on VM-Series Firewalls, Partner Interoperability for VM-Series Firewalls, Palo Alto Networks Certified Integrations, VM-Series Firewall Amazon Machine Images (AMI), CN-Series Firewall Image and File Compatibility, Compatible Plugin Versions for PAN-OS 10.2, Device Certificate for a Palo Alto Networks Cloud Service, PAN-OS 11.0 IKE and Web Certificate Cipher Suites, PAN-OS 11.0 Administrative Session Cipher Suites, PAN-OS 11.0 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 11.0 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.2 IKE and Web Certificate Cipher Suites, PAN-OS 10.2 Administrative Session Cipher Suites, PAN-OS 10.2 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.2 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.1 IKE and Web Certificate Cipher Suites, PAN-OS 10.1 Administrative Session Cipher Suites, PAN-OS 10.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 9.1 IKE and Web Certificate Cipher Suites, PAN-OS 9.1 Administrative Session Cipher Suites, PAN-OS 9.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 9.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 8.1 IKE and Web Certificate Cipher Suites, PAN-OS 8.1 Administrative Session Cipher Suites, PAN-OS 8.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 8.1 Cipher Suites Supported in FIPS-CC Mode. Next, set up single-sign on in Palo Alto Networks Captive Portal: In a different browser window, sign in to the Palo Alto Networks website as an administrator. Allow list - subnets that contain users to track. Lists all available device types. To make sure everything is working, create a new security rule. That said, PAN-OS 6.0 was end-of-life March 19, 2017. To configure the integration of Palo Alto Networks Captive Portal into Azure AD, you need to add Palo Alto Networks Captive Portal from the gallery to your list of managed SaaS apps. For account logon, the DC records event ID 672 as the first logon for authentication ticket request. Integrating Palo Alto Networks Captive Portal with Azure AD provides you with the following benefits: To integrate Azure AD with Palo Alto Networks Captive Portal, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. The button appears next to the replies on topics youve started. 2023 Palo Alto Networks, Inc. All rights reserved. Log into support.paloaltonetworks.com and download the latest User-Id Agent. On the. You don't need to complete any tasks in this section. Replace Local Firewall object (address) with Panorama pushed object? 2023 Palo Alto Networks, Inc. All rights reserved. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CliqCAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 20:36 PM - Last Modified07/29/19 17:51 PM. Available roles appear in the drop-down list. The firewall on PAN-OS 8.0 will keep getting user information from the UserID Agent on lower versions, you will not be able to leverage new features but old functionality will keep working, If the agent is upgraded the older PAN-OS will still be able to get user-id information from but new functionality will not be available to the older PAN-OS. Thank you for the reply. : September 19, 2022 Review important information about Palo Alto Networks Windows-based User-ID agent software, including new features introduced, workarounds for open issues, and issues that are addressed in the User-ID agent 10.1 release. FQDN for your network users' domain. Network connectivity to the DCs and to the management port of the firewall. What Features Does GlobalProtect Support? Perform the install. Time is stored in minutes. - edited The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, upgrade consideration for collector group in 10.1, Any impact or issues on Panorama-PA5220 v8.1.15 with User-ID agent v10.1.0 installed, Query regarding upgrade consideration in Panos 10.0 for "Address Groups and Service Groups". In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. 672 (Authentication Ticket Granted, which occurs on the logon moment), 674 (Ticket Granted Renewed which may happen several times during the logon session). Upgrading to User-ID agent version 10.2? This setting is under Network > Zones: Status of the Agent and connection statistics, Display a single IP mapping with details including group info, Display the groups being parsed on the firewall, Display the members of a group according to the firewall. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Windows server that is the agent host, configure a group policy to allow. In a different browser window, sign in to the Palo Alto Networks website as an administrator. The member who gave the solution and all future visitors to this topic will appreciate it! 08-29-2017 By continuing to browse this site, you acknowledge the use of cookies. When the Palo Alto Networks User-ID agent is configured in FortiNAC as a pingable device, FortiNAC sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. What GlobalProtect Features Do Third-Party Mobile Device Management Systems Support? I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. Can I keep the User-ID agent 7.0.5.-3 or should I upgrade the User-ID Agent version to 8.0.1-21 version? You can manage your accounts in one central location - the Azure portal. If NetBIOS probing is enabled, any connections to a file or print service on the Monitored Server list is also read by the agent. The article explains some of the setup tips for configuring User-ID Agent on Windows. Cheers, -Kiwi. What is the impact with the firewall with PAN-OS 8.0.1 if the User-ID Agent still running with the older version 7.0.5-3? One user-agent is required for each domain and can handle a maximum of 512k users in a domain. Palo Alto Networks Captive Portal supports just-in-time user provisioning, which is enabled by default. Determine which domain (with corresponding domain controllers) the user-agent will be querying. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. A Palo Alto Networks Captive Portal single sign-on (SSO)-enabled subscription. The LIVEcommunity thanks you for your participation! You install the User-ID agent on a domain server that The domain admins group has this right, but a new group can be created in AD that has this right added to basic user rights. Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Palo Alto UserID Agent Configure Steps. You can monitor the agent status window in the top left corner, which should display no errors. wmic /node:workstationIPaddress computersystem get username, Windows 2003 /2008 / 2012 / 2012 R2 or 2016 Servers, Windows2019(for User-ID Agent 9.0.2 and later). https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGUCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:36 PM - Last Modified07/18/19 20:11 PM. Thanks for the tip, I thought those two would be compatible but turns out not. If I check the logs on the firewall itself I have following log messages popping up every 5 seconds: pan_ssl_conn_open(pan_ssl_utils.c:464): Error: Failed to Connect to 192.168.5.100(source: 192.168.5.11), SSL error: error:00000000:lib(0):func(0):reason(0)(5). Domain name - FQDN of the domain, for example, acme.com. The button appears next to the replies on topics youve started. 07:34 AM I find it odd it did not show up until after the Pan-OS upgrade to 9.0.8 from 8.1.10. If a user doesn't already exist in Palo Alto Networks Captive Portal, a new one is created after authentication. Next to Identity Provider Metadata, select Browse. cannot apply a policy without a user ID. A message is also sent when one user logs off a host and a new user logs on to that same host while the host is still on-line. If not, not all the User-to-IP mappings may be included since any domain controller can potentially authenticate the users. Initially, we were trying to do user mapping by implementing User Mapping Using the PAN-OS Integrated User-ID Agent. If netbios is not allowed on the network, disable netbios probing. Upgrading to User-ID agent version 10.2? Windows firewalls can be set using these commands locally on the workstation or server if remotely configurin the firewall is not possible: For Windows Vista/Windows Server 2008 (note that command line should be executed in the. Confirm the Domain Controller list is accurate by running the following command from a domain controller: Confirm that user ID is enabled on the zone in where the traffic is sourced. Polls the device immediately for contact status. I am truly at my wits end, cannot seem to find anything useful about this online and not sure how to troubleshoot this. Navigate to Program Files > Paloalto Networks > User-id agent. This is sent with the logged in user ID to Palo Alto. In the Azure portal, on the Palo Alto Networks Captive Portal application integration page, find the Manage section and select single sign-on. - edited If no user is associated with the host, only the IP address Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Firewall Config Templates(network) not showing up in Panorama. You can control in Azure AD who has access to Palo Alto Networks Captive Portal. Ignore list - IP address of the terminal server, any other machines that could potentially have multiple users logged in simultaneously. Which Servers Can the User-ID Agent Monitor? In the SAML Signing Certificate section, next to Federation Metadata XML, select Download. In the Basic SAML Configuration pane, perform the following steps: For Identifier, enter a URL that has the pattern To integrate with the Palo Alto Networks User-ID agent you should be aware of and configure the following items: FortiNAC cannot integrate with Windows User-ID Agent versions 7.0.4 and higher because the Enable User-ID XML API option is not available. The third party agent communicating with the same authenication credentials as FortiNAC, utilizing the ability to unify credentials across multiple products (e.g., Single Sign-On). Add or modify the Palo Alto User-ID agent as a pingable. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks Captive Portal SSO, Create a Palo Alto Networks Captive Portal test user, Palo Alto Networks Captive Portal Client support team, Learn how to enforce session control with Microsoft Defender for Cloud Apps. This account needs the user right to read the security logs on the domain controllers. is sent to the Palo Alto Networks User Agent. Date and time that the device was last polled successfully. HiTypically, you want to run the agent at the same or lower version than your PA firewalls. These connections provide updated user-to-IP mapping information to the agent. By continuing to browse this site, you acknowledge the use of cookies. 05-16-2016 Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Create an Azure AD test user. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Windows UserID agent runs on a separate server, Notification if Cortex XDR agent fails to upgrade, Windows User-ID Agent Disconnect After Failover. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. If a host is registered to a specific user, when a different user logs onto the host, that new user's user ID is sent to Palo Alto Networks with the host IP address. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, User-ID Agent - Failed to validate client certificate, ****************************************************, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.. On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement.. This website uses cookies essential to its operation, for analytics, and for personalized content. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. Where Can I Install the Terminal Server (TS) Agent? The User-ID agent version is 7.0.5-3 I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. FortiNAC sends user ID and IP address. The key can be retrieved manually or by selecting Retrieve. When the limit is reached, the least recently used entry is removed (LRU cache). All messages include user ID and IP address. Which Servers Can the User-ID Agent Monitor? Learn more about Microsoft 365 wizards. By continuing to browse this site, you acknowledge the use of cookies. Domain admin has this by default. The User-ID Agent monitors the domain controllers for the following events: show user group name group name (this will be the DN), https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFWCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:27 PM - Last Modified08/17/22 16:33 PM. I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. To configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. User-ID agent to exchange or directory servers. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. Unable to change hardware udp session offloading setting as false, errores cuando realizo commit en consola panorama, Windows UserID agent runs on a separate server. I am running a v6.0 Palo virtual firewall and trying to connect to a user-id agent on a Windows 2k8r2 server. In the menu, select SAML Identity Provider, and then select Import. Displayed when Palo Alto User Agent is selected in the SSO Agent field. See Add or modify the Palo Alto User-ID agent as a pingable. https:///SAML20/SP. The LIVEcommunity thanks you for your participation! Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. Simplified Steps: Create. Learn how to enforce session control with Microsoft Defender for Cloud Apps. Certificates should be fine on both sides. You install the User-ID agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers. It might work if you fix the certs as mentioned earlier but I'd go and upgrade to a supported version. Making the account a member of the Domain Administrators group provides rights for all operations. Enable user identification on each zone to be monitored. The Role for this device. Save the downloaded file on your computer. The User Agent Select this check box to apply the Palo Alto SSO options only to the selected Host group in the drop-down list. If you are not confident the workstations will respond to WMI probes, set the user ID cache timeout to a higher value since the mapping will be dependent upon the users login events. Determines how often the device should be polled for communication status. It might work if you fix the certs as mentioned earlier but I'd go and upgrade to a supported version. There are several scenarios that generate messages to Palo Alto Networks, as described below and in the flow diagram: A host is registered to a specific user; the owner logs onto the network with the host. Log into support.paloaltonetworks.com and download the latest User-Id Agent. The service account must have permission to read the security log. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal based on a test user called B.Simon. If using WMI probes, the service account must have the rights to read the CIMV2 namespace on the client workstation. In early March, the Customer Support Portal is introducing an improved Get Help journey. Users can be authenticated with any DC in the domain, so you can enter up to 10 IP addresses. Download and install the latest version of user-agent from. This information identifies the user to Palo Alto Networks allowing it to apply user specific policies. 7 Supported OS Releases by Model Use the tables throughout this Palo Alto Networks Compatibility Matrix to determine support for Palo Alto Networks next-generation firewalls, appliances, and agents. Is there any other thing I can check? Upgrading to Terminal Server agent version 10.2? User-ID Agent Settings. Where can I install the User-ID agent, which servers Windows XP, Windows 7, Windows 8 or Windows Server 2003/2008/2012. This website uses cookies essential to its operation, for analytics, and for personalized content. Port number of your choosing - any port number not currently used on this machine. Prisma Access and Panorama Version Compatibility. There's a cert issue for sure with the SSL connection. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. In earlier versions of Windows, the account must be given the Audit and manage security log user right through a group policy. Zip the user-id agent folder and back it up to a different location. Next, create a user named Britta Simon in Palo Alto Networks Captive Portal. Both firewalls connected to the same User-ID agent server. the account configured at step 1 to log on as a service. Can be retrieved from the firewall manually, or by providing the credentials for an administrator account on the firewall when you select Retrieve. That said, PAN-OS 6.0 was end-of-lifeMarch 19, 2017. This website uses cookies essential to its operation, for analytics, and for personalized content. 08-29-2017 Enter the API Key value. The User-ID agent account needs to be added to the "Remote Desktop Users". Palo Alto Networks: Firewalls, Panorama, Minemeld y Expedition CheckPoint: SmartCenter, SmartEvent, Gateways Symantec: Symantec Management Center, Advanced Security Gateway Netscope Secure Web Gateway Approximately the time spent by category 25 % Support and resolution Incidents 20 % Change Management This website uses cookies essential to its operation, for analytics, and for personalized content. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. The User-ID agent account needs to be added to the "Remote Desktop Users". Configure the user-agent server to run under a different account than the local system, which is selected by default. https:///SAML20/SP/ACS. Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. The service must be running as a domain account that has local administrator permissions on the User-ID Agent server. A host has no associated owner and is registered as a device; a user logs onto the network with this host. Alternatively, you can also use the Enterprise App Configuration Wizard. I actually just removed my v8 UID agent and installed the v6 version (had to remove the service first though with a "sc delete "UserIDService" command, super annoying) and all working now. On the Network > Zone page, edit the appropriate zones. What is the impact with the firewall with PAN-OS 7.0.7 if the User-ID agent running on 8.0.1-21 version? Determine which user account can be used by the user-agent to query the domain. Update the placeholder values in this step with the actual identifier and reply URLs. Both settings are under User Identification > Setup > Client Probing on the User-ID agent : In some cases the WMI probe will fail because the workstation may be running a local firewall or it may not be a member of the domain. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

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